Terms of use

Version of 15 October 2026.

By using the Expatlas app or the website expatlas.app you agree to these terms. Questions: hello@expatlas.app.

What Expatlas is

A guide to moving to and living in Bali, a catalogue of places with reviews, a community and an AI consultant. We try hard to keep the information accurate: every section shows its sources and the date it was checked. But rules in Indonesia change often.

Expatlas is not legal, tax, immigration or medical advice. Check official sources or a professional before important decisions. The AI consultant's answers may contain mistakes.

Your account

You are responsible for what happens in your account and give truthful information about yourself. One person — one account. You must be at least 16 to use Expatlas.

Your content

Reviews, tips, messages and photos you publish remain yours. By publishing them you allow us, free of charge, to show them in the app and on the website, translate them and use them in the guide and in AI answers — while they are published and after you delete your account (without your name). Publish only what you have the rights to, and follow the Community rules. We may hide or remove content and restrict accounts that break the rules.

Expatlas Pro

• Subscription: $4.99 a month or $39.99 a year; the yearly plan comes with 7 days free. The store shows prices in your currency.
• Payment is charged to your App Store or Google Play account when you confirm the purchase (after a free trial — when it ends).
• The subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. You can cancel any time in App Store or Google Play settings; access stays until the end of the paid period.
• Refunds are handled by the App Store or Google Play under their rules.
• Deleting your account does not cancel the subscription — cancel it in the store.
• AI limits with Pro: 100 questions and 20 documents a month. Free: 3 AI questions, once.

Not allowed

Breaking the law; circumventing restrictions, access controls or limits; collecting other users' data; scraping content automatically; disrupting the service; impersonating others.

Liability

The service is provided "as is". To the extent the law allows, we are not liable for decisions made based on information from Expatlas, for places and people users write about, or for interruptions. Places, reviews and meetups come from users and open data; we moderate them but do not verify every detail.

Changes and termination

We may change the service and these terms; we will tell you in the app about material changes. You can delete your account at any time. We may close an account for serious or repeated violations.